Refund policy
eturn & Refund Policy (3 Days) β Asaan Bazaar
At Asaan Bazaar, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, we offer a simple 3-day return and refund policy under the following terms:
1. Return Eligibility
- Customers may request a return within 3 days of receiving the product.
- The item must be unused, undamaged, and in its original packaging with all tags and accessories included.
- Proof of purchase (receipt or order confirmation) is required.
2. Non-Returnable Items
The following items are not eligible for return:
- Products that have been used, damaged, or altered by the customer
- Perishable goods or items with limited shelf life
- Personal care items (if opened or used)
- Clearance or final sale items
3. Return Process
To initiate a return:
-
Contact us within 3 days via:
- Phone: 03044768515
- Email: asaanbazaarinfo@gmail.com
- Provide your order details and reason for return.
- Our team will guide you through the return procedure.
4. Refund Policy
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 5β7 business days via the original payment method or bank transfer.
5. Exchange Option
- Customers may also request an exchange instead of a refund, subject to product availability.
6. Shipping Costs
- Customers are responsible for return shipping costs unless the item received was defective or incorrect.
- In case of damaged or wrong items delivered, Asaan Bazaar will cover the return shipping charges.
7. Damaged or Incorrect Items
- If you receive a damaged or incorrect product, please notify us within 24 hours of delivery with photos as proof.
Contact Information
Asaan Bazaar
Faiz Road, Lahore 54000, Pakistan
Phone: 03044768515
Email: asaanbazaarinfo@gmail.com